Durations: 20 Days - 19 Nights
Travel consultant: Giang Duong
Customer name: Mrs. Shauna J Trieb & Mr. Mark A Trieb
Address: United State
Start date: 2017-03-27
Finish date: 2017-04-16
Just a note to thank you for your service and help. The car service to Halong Bay was very nice... clean car, friendly and safe driver, and wifi in the car was a super bonus, a very nice touch. Our driver also stopped at Hong Ngoc Handicraft center, without being pushy about it at all, and we really liked this stop... we picked up some things and the staff were friendly, helpful and not pushy.
The Halong Violet was a very nice boat, friendly helpful staff; it would be nice if a few more of them spoke better English, but Sammy was usually around and helped us navigate things. Our room was wonderful; the big bathtub and large movie selection were really nice surprises. Because the weather was misty (no one's fault of course), and there was no kayaking (too bad the government put this rule in... a real disappointment), and the excursions were crowded/boring, we took advantage of both of these things and caught up on our relaxing.
The float plane service went flawlessly and we are happy we spent the extra money to do this... it was nice to see the islands from the air and get a better sense of the whole area. Our driver from the airport to our hotel was friendly and a good driver.
Thank you again for our gift and for coming to meet us at the hotel.
All the best to you!
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We booked our recent Ha Long Bay 3-day tour through Ms Giang Duong, a travel agent with Travel Vietnam, a division of Asia Travel & Leisure in Hanoi. Ms. Giang responded quickly to emails, supplied us with well-thought-out alternatives, and also assisted with our Vietnam visas. She was professional, friendly and knowledgeable. She provided a personal touch by meeting us at our hotel the evening before our Ha Long trip, and bringing us a beautiful gift. Thank you to Giang and Travel Vietnam in Hanoi.
Visited April 2017Mrs. Shauna J Trieb & Mr. Mark A Trieb from United State.
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