Information of a non-personal nature
Our website actively logs and records information of a non-personal nature such a referral websites, visits, length of sessions, domains and more. We aggregate and use this non-personal data to improve our website experience for clients. We also record the IP address of the computers that visit our website. This information allows us to serve our clients better.
How We Use Your Information
You are not required to submit personal information to use our website. Our website will not automatically record any information about users which is readily personally identifiable. However, you may submit your personal information to us by several means on our website and through the telephone and email. Any information that you voluntarily submit may be used by us to provide you with enhanced services such as providing you with products and services that you may have requested. We have the utmost respect for your privacy and security. We may collect information that you supply in order to provide a more personalized experience and to alert you of offers and services which closely match your interests. Your privacy is important to us. Any information that we collect online or via the telephone is done to provide you with the best website experience and service possible.
We may also share your information with legal authorities in response to subpoenas, to respond to court orders and other legal processes; and to exercise our legal rights as may be required by the law. We reserve the right to use all information for such legal purposes.
Your card information safe with us
HIT Vietnam integrates with Onepay Payment Gate and VietComBank – the most long-standing and prestigious bank in Vietnam to supply a secure Online payment solution for our customers. All card details are processed by OnePAY in a secure environment. Your card information will be protected during the transmission that uses Secure Sockets Layer technology, which encrypts the information that you provide online. We accepts the payment by VISA, Master, JCB and Amex.
When you use the OnePAY Services, we collect the following information:
- IP address
- Billing address registered with your issuer bank.
- Bank account numbers, credit card numbers and other when you do transactions.
- Your information from third parties such as bank, credit bureaus and identity verification services
- From Cookie
OnePAY does not store all information at Vietnam concerning about international card (Visa, Mastercard, Amex, JCB). This information is stored and protected by MasterCard following PCI Security Standard.
We may share your data with certain business partners and vendors in order to provide you with enhanced services. We use the utmost care and respect for your privacy when selecting such business partners in order to protect your privacy. We require from our business partners that they ensure that the data we provide them will not be transferred to any other third parties for any uses not authorized by us.
Information giving to suppliers by us
In order for us to provide your vacation services, we may be required by our suppliers to provide your personal information to them. In such cases, we strive to provide as little information as may be necessary. Our suppliers, such as the tour operators and cruise lines that will eventually provide the travel services we offer on this website, will use that data to help provide you with travel services that you may have purchased. For example, such services include the mailing of travel documents and related materials to you. We do not control how that data is used by our suppliers after that point. We encourage you to review the privacy policies of any particular supplier you choose to travel with in order to determine how this data may be used.
VietnamTour.com and its parent company reserve the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how we will use your personal information, we will prominently post such changes prior to implementing the change. Please check back periodically to learn of any changes in ways in which we may use this data.
Agreement of Use
We use ‘Google Analytics cookies’ which is a small and completely safe file of letters and numbers that we place on your computer when you visit our site. This information is depersonalized and is displayed in numeric forms, meaning it can not be tracked back to individuals which will help to protect your privacy. Using this code, we can see what content is more attractive on our website and what is not, which in turn helps us to provide you with a more positive browsing experience.
If you do not wish to use a cookie, you can adjust your browser settings to reject cookies, delete existing cookies or notify you when they are being used. To find out more about managing your cookie settings then visit: www.aboutcookies.org.
DoubleClick: we use remarketing code to log when users view our specific pages which allows us to provide information of information you are interested in but leave it for later. This will help us in more targeted remind you about our website content
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
If you have further questions regarding this policy and its use you may contact us at info(at)vietnamtour(dot)com
QUICK CONTACT US
24/7: 84-(0)-90 224 3637
Meet up at our Office
Head office in Vietnam
Add: Level 2, No 17/167 Tay Son, Hanoi, VN
Tel: +84 43 633 9577 (8lines)
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